Terms and conditions

1. Who you are contracting with

These terms govern your purchase and use of the Simon Lehmann STR Academy and any other programme sold through simonlehmann.net.

Your contract is with AJL Consulting GmbH, c/o Constant Dialog AG, Alte Steinhauserstrasse 33, 6330 Cham, Switzerland, company identification number CHE-378.126.700, referred to below as “we” or “us”. Simon Lehmann is the brand under which we trade.

Payments are processed by Stripe on our behalf. Stripe is our payment provider and not the seller.

2. How the contract is formed

The pages describing our programmes are an invitation to buy, not an offer. When you complete the checkout you make an offer to buy. The contract comes into being when we confirm your order by email and give you access.

3. What you are buying

The Simon Lehmann STR Academy is a self-paced online programme for people running short-term rental management businesses. It consists of recorded video modules, written material, and a library of templates and calculators you can download and use in your own business.

What is owed is the curriculum as described on the sales page on the day you buy. That is the promise, and we stand behind it.

We add to the Academy over time. Anything added during your access period is included at no extra cost. These additions are a benefit, not a contractual entitlement. We do not commit to a particular number of additions, to a schedule, or to specific subject matter, and no claim arises if something we mentioned as planned does not appear.

The programme is delivered in English.

4. Access

Your access runs for twelve months from the day access is granted.

During that period you can use the material as often as you like and download anything marked as downloadable. Downloaded files remain yours to use in your own business after your access ends. Access to the video material and the member area ends when the period ends.

We will tell you before your access expires. Any renewal is a new purchase and we will never charge you automatically without asking.

5. Price and payment

Prices are shown at checkout in the currency stated there. Any taxes that apply are shown separately before you confirm.

Payment is by card. We do not receive or store your card details.

Where we offer payment in instalments, all instalments are due whether or not you use the programme. If an instalment fails, we will tell you and give you ten days to put it right. If it is still unpaid after that, we may suspend your access until it is settled.

6. Tax

Prices are shown exclusive of value added tax and any comparable turnover tax. Where such tax applies, it is calculated and shown at checkout before you confirm, and it appears on your invoice.

Which tax applies depends on where you are and whether you are buying as a business or as a private individual. Business customers may be asked for a valid VAT identification number. Where the applicable rules place the obligation on you as the recipient, your invoice will say so and you account for the tax yourself. If you give us a number that turns out to be invalid, we may charge you the tax that should have been paid.

If you believe the tax shown at checkout is wrong for your situation, tell us before you pay and we will look at it.

7. Your account

Your access is personal to you and may not be shared. One purchase means one named person.

You are responsible for keeping your login details to yourself. If we have reason to believe an account is being shared, we may suspend it and ask you to explain.

If you want more than one person in your business to have access, write to us and we will quote for additional places. We do not offer a single licence covering a whole team.

8. Right of withdrawal, and how it is lost

If you are a consumer in the European Union, you normally have fourteen days to withdraw from a contract for digital content without giving a reason.

That right ends as soon as we give you access to the Academy, provided you have asked us to start immediately and have acknowledged that you lose the right. You are asked to confirm exactly that at checkout, in a separate tick box, and we repeat it in your order confirmation.

If you do not give that confirmation, we will hold your access until the fourteen days have passed, and you can withdraw at any point before then by writing to us at [email protected].

If you are buying as a business, no statutory right of withdrawal applies.

9. Refunds

Beyond the statutory right in clause 8, purchases are non-refundable. Digital content cannot be returned, and the material is available to you in full from the first day.

If something has genuinely gone wrong, write to us. We would rather sort it out than argue about it.

10. Intellectual property

Everything in the Academy, including the videos, the written material, the frameworks, the templates and the calculators, belongs to us or our licensors.

You may use the material for your own business, fill in the templates and calculators with your own data, and keep and use the completed files.

You may not share, resell, publish or distribute the material, show it to people outside your organisation, use it to build a competing programme, or upload it to any system that makes it available to others. You may not use it to train an artificial intelligence model.

If you breach this clause seriously, we may end your access without a refund.

11. How to behave in the member area

Some parts of the programme may include a group or community area. In it, be straightforward and civil, do not sell to other members, and do not repeat outside what other people share about their businesses.

We may remove content and, where a breach is serious or repeated, end access without a refund.

12. What this programme is, and what it is not

The Academy is education. It is not legal advice, tax advice, accounting advice, investment advice or valuation advice, and nothing in it creates an adviser relationship between us.

We do not promise a result. We do not guarantee that your business will grow, that your margin will improve, that your business will become sellable, or that it will achieve any particular value or price. What happens in your business depends on your market, your team and your decisions, and none of those are within our control.

Any figures, ranges or benchmarks in the material are illustrative and drawn from general market observation. They are not a forecast for your business.

Before acting on anything in the programme that has legal, tax or financial consequences, take advice from someone qualified in your jurisdiction.

13. Availability

We aim to keep the member area available at all times, but we do not guarantee uninterrupted access. Maintenance, provider outages and events outside our control can interrupt it. Where we can, we will give notice.

14. Our liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for wilful misconduct or gross negligence, or for anything else that cannot be limited by law.

Subject to that, our total liability arising out of your purchase is limited to the amount you paid us, and we are not liable for loss of profit, loss of business, loss of data, or any indirect or consequential loss.

15. Changes to these terms

We may change these terms for future purchases. The version that applies to you is the one in force on the day you bought. If we need to change the terms of an existing contract, we will tell you and, where the change disadvantages you, you can end the contract and receive a proportionate refund for the unused part of your access period.

16. Governing law and jurisdiction

Swiss law applies, excluding the United Nations Convention on Contracts for the International Sale of Goods and excluding conflict of law rules.

The place of jurisdiction is Zug, Switzerland.

If you are a consumer, this does not deprive you of the protection of the mandatory law of the country where you live, and you may bring proceedings in the courts of that country.

17. If part of this is unenforceable

If a court finds any part of these terms unenforceable, the rest continues to apply, and the unenforceable part is replaced by a provision that comes as close as possible to what was intended.

18. Contact

AJL Consulting GmbH, c/o Constant Dialog AG, Alte Steinhauserstrasse 33, 6330 Cham, Switzerland
[email protected]